Return Policy

You may request a return for eligible products within 7 days from the date of delivery, subject to the conditions mentioned in this policy and applicable consumer protection laws.

To initiate a return, contact our support team with your order ID, product details, and reason for return. Our team will review the request and inform you whether the product is eligible, along with pickup or drop‑off instructions.

Products must be unused, unwashed, and in their original packaging with all tags, manuals, and accessories. We reserve the right to reject returns that show signs of use, damage, or alteration not caused during delivery.

Certain categories such as perishable goods, hygiene‑sensitive items, personalised products, and digital goods may not be eligible for returns unless they are defective or not as described.

If your return is approved, you may receive a replacement, store credit, or refund as per our Refund Policy and the specific terms of the product listing.