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We handle all personal data in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023, and other relevant rules and guidelines.
We collect only the minimum data necessary for order processing, customer support, compliance, and service improvement, and retain it only for as long as required for these purposes or as mandated by law.
We use appropriate technical and organisational measures, such as encryption, access controls, and regular monitoring, to protect personal data from unauthorised access, misuse, or loss.
Where we engage third‑party service providers to process data on our behalf, we ensure that they follow adequate security and privacy practices and process data only according to our instructions.
Customers may request details of the personal data held about them and ask for corrections or deletion, subject to legal obligations and reasonable verification of identity.